Infor Retail Essentials

The tools to deliver multi-channel retailing.

Today’s retail world is complex and highly competitive—with global expansion, channel proliferation, product commoditization, consumer demand for variety and choice, and logistics challenges a fact of life. Yet high financial expectations remain. Sustaining growth through new markets and building lifetime consumer loyalty are likely your number 1 priority.

Infor Retail Essentials has helped hundreds of retailers develop their business by acquiring new customers, increasing repeat business, improving product shelf availability, reducing supply chain costs, and improving overall financial performance—without the need for a systems replacement or costly implementation.

Infor Retail Essentials includes:
Infor CRM (Customer Relationship Management)— ensure customer loyalty and a consistent customer experience in a multi-channel environment, as well as deliver effective cross-sell, up-sell, and retention programs; consistent inbound and outbound customer-facing processes; intelligent real-time customer interactions.

Infor SCM (Supply Chain Management)—strategic supply chain planning, demand planning, replenishment planning, transportation logistics management, warehouse management, and event management.

Infor FMS (Financial Management Systems) and Infor HCM (Human Capital Management)—multinational financial management and talent management.

Infor SRM (Supplier Relationship Management)—supplier collaboration, sourcing and procurement automation, purchasing consolidation.

Infor PM (Performance Management)—corporate performance management software including dashboards and key performance indicators; business intelligence (BI) software for effective business decisions.

Infor Open SOA (Service-Oriented Architecture)—an architectural approach that helps retail companies enhance the agility of their Infor solutions for greater business efficiency.

Retail-specific business experience built in.
Infor Retail Essentials provides operational and financial solutions that help you run your business better and more profitably. They enable you to build and develop a multi-channel business in order to attract and retain customers, improve inbound and outbound marketing, cut costs, improve efficiencies in your supply chain, and build exceptional customer relationships through delivery of the largest variety of products at the lowest cost.

Infor has years of embedded industry expertise acquired by partnering with global retail companies. Infor’s integrated, business-specific solutions are tailored to retail industry demands. As a result, you’ll be better positioned to achieve top- and bottom-line growth . . . and be more enterprising.